This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use the services from https://www.englishloudandclear.com/ hereinafter referred to as the "website".

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Personal Information We Collect

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: cookies; log files that track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps; web beacons,  tags and pixels.

Additionally, when you make a booking or attempt to make a booking through the website, we collect certain information from you, including your name, payment information, email address, and phone number. We refer to this information as “Booking Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Booking Information.

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How do we use your Personal Information?
We use the Booking Information that we collect to confirm any bookings placed through the website (including processing your payment information and providing you with invoices and booking confirmations). Additionally, we use this Booking Information to communicate with you and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Storing and Sharing your Personal Information
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your Personal Information data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your Personal Information data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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Minors
The website is not intended for individuals under the age of 13. Please contact us if you become aware that your child has provided us with Personal Information.

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Withdrawal of Consent for Collection of Personal Information

If you do not want us to process your Personal Information anymore, please contact us via any contact method listed on this website.

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Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it regularly. Changes are effective as of the "Last Updated" date on this Privacy Policy.

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Contact us
For more information about our privacy practices or if you have questions, please contact us using any contact method listed on this website.

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